Advice and support to help with every aspect of your service
Safeguarding clients and providing high-quality support and accommodation should always be your focus. However, sometimes this intention can be impeded by a combination of factors such as:
​
-
a lack of knowledge and understanding of the sector and/or safeguarding;
-
unsafe recruitment pre-employment vetting practices;
-
ineffective training leading to poor staff performance;
-
unsuitable policies or procedures;
-
poor record-keeping systems and processes;
-
inadequate management oversight of service delivery due to a lack of monitoring mechanisms; and
-
insufficient resources to provide effective out-of-hours safeguarding support to staff
Committing to high standards will prevent complaints and concerns about your service, which can not only affect your reputation and the number of placements you receive but in extreme circumstances, can lead to regulated provisions being shut down and Directors facing legal action.
​
Here is how we can help.
Online Case Management System (CMS)
Our bespoke CMS solution is key to:
-
having a structured approach to support planning;
-
factually tracking, driving and evidencing outcomes for your service users;
-
easy remote viewing and monitoring of staff records;
-
meeting your Data Protection obligations by keeping information secure;
-
overcoming challenges posed by paper and computer based documents, such as documents being lost, over-written, damaged, not saved correctly etc.
Background Checks
We take the hassle away from the moment you hand over applications for candidates who have successfully completed your assessment process.
​
On completion of the checks, you will receive an electronic file containing the full checks with a red, amber, green (RAG) rating to confirm the risk associated with hiring a candidate.
Policies and procedures
Every business needs robust policies and procedures which reflect how your organisation is run and how you deliver your service.
​
Effective policies and procedures (p&p's) are the basis by which your staff perform their roles and they are a crucial part of running a successful provision.
​
We offer a service whereby we create your p&p's or review them on an annual basis to ensure they are up-to-date in line with regulatory requirements.
Website creation and advertising
From the creation of a professional website, to search engine optimisation (SEO) helping you to appear in Google searches - our consultants can do it all, or any part of it.
We can also help you to reach commissioning teams in Local Authorities by contacting them on your behalf and creating polished and professional digital literature, such as brochures, to sell your service.
Out of hours On-Call Service
Crucial to providing safeguarding guidance and support when your management is off-duty or annual leave, our On-Call service provides you with complete peace of mind that your staff will be supported, outside of normal office hours, with the correct guidance and advice when they need it the most.